1. Q: Are You A Factory or Trading Company? A: We are factory.
2. Q: What's Your MOQ? A: Our MOQ is 500 sets.
3. Q: What Are Your Payment Terms? A: We usually accept below payment terms: Paypal , T/T , Western Union , Ecrow and so on
4. Q: What's Your Sample Time? A: There are 2 cases- 1. For Our existing samples -- 2-3 days. 2. For Customized samples -- 7-10 days.5. Q: Can I Add Logo on the Coasters? A: Yes, logo can be engraved on the coasters.
6. Q: Can You Provide OEM Service? A: Yes, we can provide OEM / ODM service.7. Q: What's the Material of Your Products? A: Our products' main material is Slate.8. Q: Is the Sample Fee Refundable? A: Yes, we can refund it after you place an order with certain quantity.9. Q: What the Package You Have ? A: We have paper box, window box, silk tied, hemp rope tied, shrinked wrap, other packages can be customized.10. Q: How Can You Ensure Your Products Quality? A: We have professional QC to ensure the quality. Our products have passes FDA, CE and SGS certificates.
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